Privacy Policy

At Mode.Studios, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, place an order, or interact with us.

Information We Collect

We may collect the following types of personal information:

Name
Email address
Shipping and billing addresses
Phone number
Payment information (processed securely via third-party providers)
Order history
Any customisation details you provide (e.g. names, initials, messages)

How We Use Your Information

We use your data to:

Process and fulfill orders
Communicate with you about your order or inquiry
Provide customer support
Send updates, promotions, and marketing (only if you opt in)
Improve our services and website

Sharing Your Information

We do not sell or rent your personal data. We may share information with:

Trusted third-party service providers (e.g. payment gateways, shipping platforms)
Legal authorities if required by law

Data Security

We take reasonable steps to protect your personal information using secure technology and best practices. Payment details are never stored on our servers.

Your Rights

You have the right to:

Access your personal data
Request corrections or deletion
Withdraw consent to marketing emails at any time

Cookies

We may use cookies and similar technologies to enhance your browsing experience and gather data on website usage. You can modify your browser settings to decline cookies.

Third-Party Links

Our site may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before submitting data.

Children’s Privacy

We do not knowingly collect data from children under 15. If you believe a child has provided us information, please contact us to remove it.

Updates to This Policy

This policy may be updated periodically. Changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions or concerns, please reach out:
Email: sophie@modestudios.com.au

Thank you for trusting Mode.Studios!

Effective Date: 04.05.2025